ADA

The following areas are accessible in compliance with the ADA:

• Entrance to lobby is on ground floor, there are no stairs at the entrance
• Banquet/meeting are on ground floor
• Accessible elevators
• Accessible exercise facility
• Accessible meeting space : Banquet/meeting rooms are on the ground floor with no steps or stairs.
• Accessible public entrance
• Accessible registration desk
• Accessible restaurant :  Ise-Shima restaurant is located on the ground floor and there are no steps or stairs.  Seats, tables, and the counters are designed with spaces adhering to ADA compliance.
• Accessible restrooms
• Accessible guest rooms
• Accessible transportation with advanced notice – additional fees apply
• Audible alerts in elevators
• Braille elevator
• Closed captioning on televisions or closed captioning decoders
• Digital alarm clock available with sound
• Lowered buttons in elevators

Parking area:

• Route from the hotel’s public entrance to all areas where food and beverages are sold
• Route from the hotel’s public entrance to the accessible guestrooms
• Route from the hotel’s public entrance to the elevators area
• Route from the hotel’s public entrance to the meeting room/ballroom area
• Route from the hotel’s public entrance to the registration area
• Service support animals welcome
• Hotel employees will read menus and other printed/visual information to guests who are blind/low vision
• Van-accessible parking in the self-parking facility

Information about our accessible guest rooms:​

• Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:
• Roll-in shower 
• Lowered light switches and thermostats
• Grab bars in bathrooms
• Toilets with grab bars
• Accessible vanity
• Accessible routes to all parts of the room
• Braille room number signs
• Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
• Bathroom doors at least 32 inches wide
• Lowered bed in wheelchair accessible rooms
• There are 18 hearing accessible rooms with visual alarms.

Information about our accessible Restaurant:

• Entrance to restaurant is on ground floor
• Toilets with grab bars
• Hotel employees will read menus and other printed/visual information to guests

Information about our accessible SPA:

• ADA compliant jug gee and lift
• Entrance to SPA is on ground floor
• Grab bars in bathroom
• Toilets with grab bars
• Accessible vanity