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都ハイブリッドホテルでは、モダンな快適さと心のこもったサービスを融合させ、お客様に特別な体験をご提供できるよう努めております。落ち着いた雰囲気、優れたアメニティ、便利なロケーションをご評価いただいております。当ホテルにご宿泊いただいたお客様からのレビューをご覧ください。
The staff are wonderful and friendly. We had one minor repair that was fixed that day- the shower door not closing properly. The daily maid service was really thorough- just straightening up and making beds but the room looked so nice each evening when we returned. The restaurant staff were also wonderful and the Japanese food buffet in the morning was amazing! Love staying there.
Reviewed by Marleen L on 9-17-2024 via Tripadvisor
A wonderful stay for the second summer in a row! When we're in the LA area visiting family, we will no longer consider staying at any other hotel. The Japanese culture makes for an immaculate room (with the best bathroom anywhere), and the surrounding neighborhood is rich with Japanese stores and restaurants.
From the first moment after our arrival when the forever polite and helpful Mr. Chin met us at the door to take in our luggage, we again felt at home.
A minor thing: the technology infrastructure could use modernization. Strategically placed electrical outlets and USB ports are rare, and the wifi strength varies by location. Our room was in a weak spot, so I had to use a phone hotspot to conduct a meeting without fear of interruptions.Reviewed by Trek65417894099 on 7-11-2024 via Tripadvisor
The hotel was clean and pleasant. I would definitely recommend it to others.
I used the fitness center which was small; however, it had just what I needed.
My stay was quick, so I did not interact with staff much, but the check-in process was smooth.Reviewed by Lisa P on 6-16-2024 via Tripadvisor
The best hotel I've stayed at yet! I've stayed at fancy hotels before like Hilton or Westin but this hotel gives a unique Japanese hospitality that you'd likely find in Japan! Upon arriving you'll notice that the lobby area is very clean and minimalistic. They have a nice sounding spa which I did not have time to try (maybe next time) and a restaurant and bar. They seem to get a lot of Japanese guests too because we ran into someone wearing a yukata.
Once we got our room, the first thing I noticed was that the bathroom is a hybrid of a western bathroom and traditional Japanese bathroom! They had a toilet with a bidet and a bathing "room" in which the bathtub was essentially inside the shower area like you would find in Japan. Besides the usual toiletries that you would find, they also include mouthwash, shower cap, a vanity kit that included emery board, sewing needle and thread, cotton balls and swabs, and on top of that bath salts! Needless to say I enjoyed those bath salts. For a 3 star hotel they also included a bathrobe and slippers which I don't even remember seeing at some 4 star hotels.
Overall I thoroughly enjoyed my stay, the staff were all very polite and professional. They have limited parking in front of the hotel but have another parking lot across the street, as well as valet. The bedding was super soft and the pillows were so comfortable definitely not like your typical 3 star hotel where they just flatten so fast. I don't know if I was just super tired from traveling or the bed was just SO comfy that I was able to fall asleep right away.Reviewed by FancyAsFi on 5-16-2024 via Tripadvisor
